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a la mode Suredocs Available to 40,000 MILA Subscribers By James Comtois As part of an ongoing plan to enhance its customer service and upgrade its overall technology, MILA, a Mountlake Terrace, Wash.-based e-commerce wholesale lender has evaluated a la mode's new SureDocs electronic document creator for mortgage originators and will accept electronically signed RESPA disclosures generated by SureDocs from its 40,000-plus broker subscribers. Based in Oklahoma City, a la mode develops desktop, mobile and Web tools for the real estate and mortgage industries. Its desktop software SureDocs enables brokers to generate PDF versions of origination documents directly from their LOS or any other program they can print from. It works like a standard print driver. The SureDocs intelligent document recognition feature also automatically recognizes forms from leading LOS software such as Calyx Point, Ellie Mae Encompass and CBC BytePro and will automatically place electronic signature tags and guide borrowers through e-signing from any web browser. "Because our electronic process mimics the traditional pen and paper process, it's very easy for borrowers to understand and sign documents quickly," said Brad Eaton, vice president of mortgage products for a la mode in a statement. "And with a no transaction fee model we make it easy for brokers and loan officers to deliver this service to their customers." SureDocs, which is fully compliant with the Electronic Signatures in Global and National Commerce Act signed into effect in 2000 as well as state-level Uniform Electronic Transactions Act laws, gives electronic signatures the same legal enforceability as traditional wet ink signatures on paper. MILA delivers a seamless platform that empowers brokers to manage their entire business, from point-of-sale through closing. Layne Sapp, founder and CEO of MILA, said in a statement that a la mode's SureDocs will enable brokers "to speed up the loan closing without being at the mercy of delivery services, printers, per document fees or the time it takes to get paper documents reviewed and signed." Separately, MILA recently launched its new website, www.mila.com. Developed in large part in response to broker feedback on the loan process, the new site includes technology, product and communication enhancements as well as a complete design and UI overhaul. In addition to simplifying the navigation, recent enhancements to the new site include upgrades in MILA's AccessPoint tech platform, the addition of conforming rates and communication tools such as a live "chat" feature.

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